For many patients, their first encounter with your hearing care practice begins in the waiting room. It is imperative that their experience be calming, pleasant, and as stress-free as possible.
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For people calling into your office, their first impressions of your hearing care practice—and answers to the important questions they have—hinge almost entirely on the skills of your receptionist.
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It is just part of the day in the life of an audiologist: new patients. And inevitably, they will have the same questions and concerns that the person before them had. Losing your hearing is a terrifying prospect, but it’s not the only concern patients will have on their minds. If you want to create a more productive environment, which, in turn, will lead to greater retention, consider leading the appointment by addressing patient’s top five concerns right off the bat. Before your patients even have a chance to ask. It Costs Too Much It should come as no surprise that the...
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Growing your hearing care practice requires more than delivering expert care and exceptional customer service. You also have to find new patients. Here are proven methods for expanding your patient roster.
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CareCredit’s Provider Locator program puts your practice on the map so new clients can find you. Is your location as visible as possible? Raise your online profile via the Provider Locator program to help patients navigate the path to your practice.
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