Tag: customer service

Minimize Your ‘Tested-Not-Sold’ Patients

May 20, 2016 | Patient Counseling |

Here are several ways to minimize the number of patients who leave your practice unable to commit to a hearing aid.

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The Customer Is King

Jun 8, 2007 | Patient Counseling |

Good customer service means the customer (patient) is king. Do your patients receive VIP service every time they interact with your practice?

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6 Business Trends Dispensers Need to Heed

Dec 1, 2006 | Best Practices, Knowledge Center |

Paying attention to trends keeps your business on the cutting edge—and one step ahead of the competition.

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anjan muhury on PATIENT FACTSHEET: 6 FEATURES OF MODERN HEARING AIDSWaterproof hearing aids? You must be kidding. There is no such animal. The battery needs oxygen to function and this must come from the atmosphere. Access to the atmosphere is crucial, and therefore the battery compartme…
anjan muhury on ADDING HEARING IMPLANT SERVICES CAN GROW YOUR BUSINESSit is a fallacy that cochlear implants can replace hearing aids ! I have 4 patients who wear cochlear implants, and NONE of them have good prognosis with these devices. The latest micro chip powered hearing aids by Phona…
Christa Nuber on Ask an Expert: Do You Have Any Tips for How to Retain Patients?Hi Svetlana, Thank you for your question! At this time, CareCredit does not offer a hearing aid leasing program. They currently offer a healthcare credit card that allows enrolled cardholders to take advantage of payment…
Svetlana goldman on Ask an Expert: Do You Have Any Tips for How to Retain Patients?I was just wondering, if the CareCredit will be able to match or offer some kind of hearing aid leasing program like EPIC?
Elissa on Ask an Expert: How Can I Differentiate My Practice from Costco?Thanks so much for your kind words, Rachel! I love being your hearing care provider, and am also happy to help out the hearing care community as a contributor to this “Ask an Expert” column.