Category: Knowledge Center

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Best Practices: Helping Patients Feel Welcomed in the Practice

When a patient enters a practice, they begin looking for “clues” that will either encourage them to engage and choose hearing health or discourage them. In this 2-minute video, Nola Aronson explains how she helps patients feel welcomed and engaged and ensures nobody who is in need of hearing care walks out of her practice without the hearing devices they need.

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PRACTICE MANAGEMENT: REMOVE THE ROADBLOCKS TO SUCCESS

As far as you’re concerned, your hearing care practice has it all. Your training, skill, and experience. The latest technology and a friendly and efficient staff. Unfortunately, your offices might look a bit different from the perspective of a new or returning patient. When you think of all the doctors’ and dentists’ offices you have visited, what were the little things—good or bad—that you remember about your experience?

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