Maintaining an Ongoing Relationship with Your Customers
Tina Soika discusses the importance of creating an “incredible customer experience,” an expectation that potential clients now have in today’s marketplace.
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Best Practices: Helping Patients Feel Welcomed in the Practice
When a patient enters a practice, they begin looking for “clues” that will either encourage them to engage and choose hearing health or discourage them. In this 2-minute video, Nola Aronson explains how she helps patients feel welcomed and engaged and ensures nobody who is in need of hearing care walks out of her practice without the hearing devices they need.
Read More3 Ways Your Practice Should Use Video in Your Waiting Room
In this video, Michelle Ahlman outlines three waiting-room tactics for optimizing your time, making a good impression, and educating patients in an entertaining and engaging way.
Read MoreVideo Spotlight: CareCredit Solution
You use your CareCredit credit card to cover your deductibles, or to pay for treatments and procedures not covered by insurance.
Read MoreCareCredit Helps Patients Pay for Hearing Aids
You can offer the CareCredit healthcare credit card as a financing option to bring more patients to your office who might otherwise go to big retailers to search for low-priced hearing aids. By letting patients know you are a CareCredit provider, you help more patients buy the hearing aids they need.
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